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Privacy Policy of Volcano Group, LLC

Last Updated: December 23, 2024

Volcano Group, LLC (“we,” “our,” or “the company”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information when you use our website https://thevolcanogrills.com/.


1. Information We Collect

When you use our website, we may collect the following categories of information:

1.1 Personal Information You Provide:

  • Full name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (credit/debit card number, transaction details)

1.2 Information Collected Automatically:

  • IP address

  • Browser type

  • Operating system

  • Pages visited and time spent

  • Cookies and similar technologies

1.3 Information from Third Parties:

We may receive additional information about you from external sources, such as social media platforms or payment service providers.


2. How We Use Your Information

We use your information to:

  • Process orders and transactions

  • Respond to inquiries or provide customer support

  • Improve the functionality and security of our website

  • Send communications related to our products, services, and promotions (with your consent)

  • Comply with our legal obligations


3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Companies that assist us with payment processing, product shipping, website hosting, and other business operations.

  • Legal Compliance: Government authorities or third parties as required by law or to protect our legal rights.


4. Cookies and Similar Technologies

We use cookies to:

  • Enhance your browsing experience

  • Analyze website traffic

  • Personalize content and advertisements

You can manage your cookie preferences through your browser settings.


5. Security of Your Information

We implement administrative, technical, and physical security measures to protect your personal information from unauthorized access, loss, or misuse.


6. Your Rights

Depending on your location, you may have additional rights regarding your personal information, such as:

  • Accessing and correcting your information

  • Deleting your information

  • Restricting the processing of your data

You can exercise these rights by contacting us at [email address].


7. Links to Third-Party Websites

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.


8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We encourage you to review it periodically.


9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

  • Email: [email address]

  • Phone: [phone number]

  • Address: Volcano Group, LLC, [physical address]

Thank you for trusting Volcano Group, LLC.